On this page, we’ve rounded up the answers to our potential clients’ most frequent questions. Therefore, if you are looking for a quick reference, this is a good place to start as you will be able to find in one place information concerning a wide range of topics.
Still, if you can’t find the answer you are looking for here or if you need further clarification, please do not hesitate to contact us directly and we’ll see to it that you receive the information you require as quickly as possible.
What Sets Us Apart from the Competition?
We believe that our unique attribute is the combination of high-quality work and a personal touch. We do our utmost to apply this approach to every project and think we have yet to fail.
Therefore, we do not attempt to portray ourselves as something we are not. We are not a major construction company and have no interest in becoming one. Being a family-owned business is the best fit for us as it allows us to get to know our clients. As a result, when we work with a client’s home, we work on it the same way we would our own house.
Do You Only Do Roofs?
Roof repair is what we’re best known for, but we have other services as well. We also handle all jobs related to skylights and gutters. If you have a specific need, please feel free to contact us.
Do You Only Do Repairs?
No, our services are more extensive. In addition to all types of repair work, we also handle the installation of new elements.
What Are Your Prices?
We can’t give you the price for a specific job without knowing all the details. There are simply too many variables involved, such as the scope of the damage if it’s repair work, which materials to use, etc. However, there are two main principles we always adhere to.
For one, our prices are affordable. We never overcharge our clients because we heavily rely on word of mouth to get new customers.
Secondly, we will always give you an estimate free of charge. That way, you’ll know what kind of figures are involved beforehand and you won’t risk anything by enquiring.
How Do I Get the Most Accurate Estimate?
The accuracy of our estimates depends exclusively on one factor – the amount of information the prospective client can provide. Therefore, in order to get the best estimates, we just need to know as much as possible.
A tip which we frequently give to our clients is to send us photos. That way, not only can we better assess the damage and other similar factors, but we can also see what types of materials we need to use so that our work would blend in with the rest of the building.
Can I Do Some Roof Repairs on My Own?
While it is possible to do some easier jobs on your own if you are handy, it is usually best to leave it to the professionals. There are plenty of reasons for this, but we’ll only list two.
For one, it’s very easy to miss something. Replacing a shingle or two may not fix the bigger issue and this could be a serious problem down the line. Secondly, it’s dangerous. Roof repair involves working at a height so you need proper equipment, such as safety harnesses.
Do you Work Outside of Long Island?
Usually, no. We are a local business and only cover this area. If you outside of Long Island, please contact us with your address and we will tell you if we can help you.